Livi users-Important Announcement!

OLEA Online Consultation

We are pleased to announce the launch of a new local Online consultation service  OLEA – OnLine Enhanced Access has replaced the LIVI service.

OLEA is managed in-house by the Northampton GP Enhanced Access Service, which you may have accessed in the past. You can make bookings via your GP practice reception team.

This service has replaced LIVI, which will no longer be available as a free service. Instead, OLEA will be managed by your trusted local GPs, who are familiar with local healthcare pathways, prescribing guidelines, and referrals. This change will allow us to be more efficient when dealing with your needs and greater control over appointment availability.

How will this benefit you?

  • Additional video or telephone consultations
  • Available healthcare when you need it.
  • Greater visibility of available appointments, allowing us to plan and allocate them to better suit your needs.
  • GPs with local knowledge of healthcare pathways, referrals, and prescribing guidelines, working to support you.

The OLEA service is now live and we welcome your feedback and encourage you to share your suggestions with us, so we can continue to improve this service and better meet the needs of the population in Northampton.

Date published: 25th April, 2025
Date last updated: 8th May, 2025