Patient feedback
We welcome and appreciate any views or suggestions you may have regarding any aspect of our service, including our website. Please let us know about your experiences, both good and not so good.
You may wish to do this by leaving a review on the ‘I Want Great Care’ website. This is anonymous and is published immediately on the site.
You can also write to us by letter (see our postal address below) or by email: queensview.comments@nhs.net
Patient survey
We constantly survey your opinions via ‘I Want Great Care‘ following your appointment.
To help us continue to give the best possible service, please reply to texts when requested.
Go to the Friends and Family Test page to find out more.
Complaints
We take complaints very seriously. If you need to make a complaint regarding the surgery or the services we offer, please write to the Practice Manager by email or, if you prefer, by post. Every effort will be made to answer within 28 days.
Practice Manager, Queensview Medical Centre, Thornton Road, Northampton, NN2 6LS
Email: queensview.comments@nhs.net
