Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

Your care records The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside ... [continue] Access to medical records

Complaints and compliments

We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager by telephone, email or, ... [continue] Complaints and compliments

COVID-19 Information

Covid Pass Medical Exemption The only way to obtain an exemption certificate is to phone 119. Select option 3 and ask for a Medical Exemption Form. NHS Covid Pass Proof ... [continue] COVID-19 Information

Fair Processing Notice (Privacy Notice)

Your personal information, what you need to know This privacy notice explains why we collect information about you, how that information will be used, how we keep it safe and ... [continue] Fair Processing Notice (Privacy Notice)

Friends and Family Test

Please let us know how likely you are to recommend our GP practice to your friends and family.

How to register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. You can register by: completing the online forms:YOU MUST COMPLETE ... [continue] How to register

Named GP

All patients at Queensview Medical Centre have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You ... [continue] Named GP

PALS (Patient Advice and Liaison Service)

The NHS employs over a million staff in thousands of locations. It is a large and complex organisation providing a broad range of services. It is not surprising that sometimes ... [continue] PALS (Patient Advice and Liaison Service)

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient Feedback

We welcome and appreciate any views or suggestions you may have regarding any aspect of our service, including our website. Please let us know about your experiences, both good and ... [continue] Patient Feedback

Patient survey and results

In the last couple of years many changes have been necessary in order for us to continue to provide the best possible care at your surgery. We will ensure that ... [continue] Patient survey and results

Practice boundary

Please use the map below to see if you live within our practice boundary. From the town centre up to the Kettering Road A43, to town boundary. Then an anti ... [continue] Practice boundary

Staff training dates 2022

The Surgery is closed for training on the following dates from 12.30-6.30pm – this training is provided by the CCG and is countywide. 10th August 2022 14th September 2022 12th ... [continue] Staff training dates 2022

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can complete the online form below. If you move ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour

Date published: 8th October, 2014
Date last updated: 3rd August, 2022